Question 1

Do you see my source code?

Accepted Answer

Only what you explicitly send to a cloud workspace, when you send it. The handoff refuses to include credentials, SSH keys, cloud config or .env files — that refusal happens when the manifest is built, so it cannot be overridden by a flag.

Question 2

What happens when I run out of hours?

Accepted Answer

Cloud work pauses and nothing is charged. Harmony keeps running on your machine. If you want to continue in the cloud, pay-as-you-go is $0.30 per Agent Hour and you set a cap when you turn it on.

Question 3

Can I get my work back out?

Accepted Answer

Bring Home applies the work to your local checkout when the workspace is still within the 30-day retention window, and tells you if your local copy diverged. Export is not metered. After the retention period the hosted copy is gone; keep a local checkout and your own backups if you need the work.

Question 4

Can I watch Cloud from a phone?

Accepted Answer

Yes, in a browser on this website after you sign in. Where the browser allows it, you can install the site as a web app. That path uses the same Harmony account and backend; it is not every desktop feature. Native iPhone and Android apps are in development and are not App Store or Play Store downloads. Live job status needs a network. Reload after you reconnect — the web app does not keep private account pages offline and does not queue commands to send later. See the web-app guide.

Question 5

Is the trial going to charge me?

Accepted Answer

No. There is no card on file to charge — the trial does not collect one. When the hours run out, cloud work stops.

Question 6

What can a cloud workspace reach on the internet?

Accepted Answer

Only an allow-list: package registries and source hosts. It is an allow-list rather than a block-list, so anything not named is unreachable by default, including every model-provider API.

Question 7

Do unused hours roll over?

Accepted Answer

No. The allowance resets each period. That is why the price is what it is.

Question 8

What happens if I cancel?

Accepted Answer

You keep full access until the end of the period you paid for, and cancelling is reversible until then. Your workspaces stay exportable for 30 days afterwards.

Question 9

What if my payment fails?

Accepted Answer

Nothing changes immediately. We retry, and warn you. Running workspaces are never killed to collect a payment — new ones are blocked first, and only after that are existing ones paused. Nothing is deleted.

Question 10

Is Harmony Core going away?

Accepted Answer

No. It is free forever and does not require an account. Harmony Cloud is hosted compute for people who want it, not a migration path.

Free on your machine. One plan for the cloud.

What the two plans mean

Close the window. Come back to the work.